A continental breakfast will be provided
Registration begins at 7:45 am
SPEAKER: John Hey, COO for the Trivalent Group, Michigan's leader in Managed Services, Cloud, Cybersecurity, and Managed Networks. At Trivalent, John provides management of daily operations, strategic leadership, and visioning while driving continuous improvement. John's specific areas of expertise in business, coupled with technical acumen around business continuity, practical security and IT infrastructure make him unique in the marketplace.
Cybersecurity 101 - What is Cybersecurity? How does it affect our healthcare work environment? How does it affect our household and personal activities? These questions and more will be answered in this informative presentation. John will teach us strategies to navigate and mitigate cyber threats.
SPEAKER: Nick McLaughlin, FHFMA, Regional Director for Americollect
Nick McLaughlin joins us from the Ridiculously Nice Collection Agency, Americollect, where he serves as a Regional Director of Sales. He believes that everybody deserves to be treated Ridiculously Nice, all the time, no matter what! He is the incoming President of Indiana Chapter of the Healthcare Financial Management Association, a graduate of Western Michigan University, and a thought leader in how to have positive conversations with patients to collect their balances.
In today's environment of high-deductible health insurance, proactive patient collections is essential! Nick will share tips, tricks and resources for successful point-of-service payments. Come and hear this valuable presentation to up your collections game!
This program has the prior approval of AAPC for 3 continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.