04/20/2018
WPS GHA Announces...
Upcoming Changes to the Provider Contact Center!
WPS GHA is implementing changes in their Provider Contact Center (PCC). They are consolidating two of their toll free lines with the PCC lines. This enhancement will provide additional services in their PCC, allowing us access to more information in one phone call, instead of having to call multiple lines.
- Effective, May 1, 2018, the EFT and Tax Document calls currently directed to 866-734-1522 will transition to the PCC. The number for J8 is 866-234-7331.
- At the main menu select General Inquiries, then enter your NPI, PTAN, and the last 5 digits of the tax id when requested. They choose Option 2 for EFT/Tax Documents.
- Also effective May 1, 2018, the Medicare Secondary Payer (MSP) calls currently directed to 866-734-1521 will transition to the PCC. The number for J8 is 866-234-7331.
- At the main menu select General Inquiries, then enter your NPI, PTAN, and the last 5 digits of the tax id when requested. Then choose Option 1 for Medicare Secondary Payer.